Privacy policy
Privacy policy
This Privacy Policy describes how https://truthbetoldcustoms.com/ (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at customerservice@Turthbetoldcustoms.com
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
- Device information
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: shared with our processor Shopify.
- Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site .
- Order information
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify and our CRM, Lead Connector.
- Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
- Customer support information
- Purpose of collection: to provide customer support.
- Source of collection: collected from you
- Disclosure for a business purpose: N/A
- Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
- We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
| Name | Description | Duration |
|---|---|---|
| _ab | Used to control when the admin bar is shown on the storefront. | 1y |
| _abv | Persist the collapsed state of the admin bar. | 1y |
| _checkout_queue_token | Used when there is a queue during the checkout process. | 1y |
| _cmp_a | Used for managing customer privacy settings. | 1d |
| _identity_session | Contains the identity session identifier of the user. | 2y |
| _master_udr | Permanent device identifier. | session |
| _pay_session | The Rails session cookie for Shopify Pay | session |
| _secure_account_session_id | Used to track a customer's session for new customer accounts. | 30d |
| _session_id | Used for providing reporting and analytics. | 2y |
| _shopify_country | Used for Plus shops where pricing currency/country is set from GeoIP by helping avoid GeoIP lookups after the first request. | 30min |
| _shopify_essential | Contains essential information for the correct functionality of a store such as session and checkout information and anti-tampering data. | 1y |
| _storefront_u | Used to facilitate updating customer account information. | 1min |
| _tracking_consent | Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region. | 1y |
| auth_state_<<id>> | Stores authentication state before redirecting customers to third party for authentication. | 25min |
| card_update_verification_id | Used to support verification when a buyer is redirected back to Shopify after completing 3D Secure during checkout. | 20min |
| cart | Contains information related to the user's cart. | 2w |
| cart_currency | Used after a checkout is completed to initialize a new empty cart with the same currency as the one just used. | 2w |
| cart_sig | A hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure performance of some cart operations. | 2w |
| cart_ts | Used in connection with checkout. | 2w |
| cart_ver | Set every time a cart is updated and used to track cart version mismatches. | 2w |
| checkout | Used in connection with checkout. | 21d |
| checkout_one_remember_me | Used to prefill checkout with the details from the previous checkout. | 1y |
| checkout_prefill | Encrypts and stores URL parameters containing PII which are used in cart permalink URLs. | 5min |
| checkout_session_lookup | Used in connection with checkout. | 3w |
| checkout_session_token_<<id>> | Used when a checkout session is established on the server. | 3w |
| checkout_token | Captures the landing page of the visitor when they come from other sites. | session |
| customer_account_locale | Used to keep track of a customer account locale when a redirection occurs from checkout or the storefront to customer accounts. | 1y |
| customer_payment_method | Stores what payment method is being updated for subscriptions. | 1h |
| customer_shop_pay_agreement | Used to help verify a new Shop Pay payment instrument. | 20min |
| device_fp_id | Device fingerprint identifier to help prevent fraud. | session |
| device_id | Session device identifier to help prevent fraud. | session |
| discount_code | Stores a discount code (received from an online store visit with a URL parameter) in order to the next checkout. | session |
| dynamic_checkout_shown_on_cart | Adjusts checkout experience for buyers that proceed with regular checkout versus dynamic checkout. | 30min |
| hide_shopify_pay_for_checkout | Set when a buyer dismisses the Shop Pay login modal during checkout, informing display to buyer. | session |
| identity-state | Stores state before redirecting customers to identity authentication. | 1d |
| identity-state-<<id>> | Stores state before redirecting customers to identity authentication. | 1d |
| identity_customer_account_number | Stores an identifier used to facilitate login across the customer's account and storefront domains. | 12w |
| keep_alive | Used when international domain redirection is enabled to determine if a request is the first one of a session. | session |
| locale_bar_accepted | Preserves if the modal from the geolocation app was accepted. | session |
| locale_bar_dismissed | Preserves if the modal from the geolocation app was dismissed. | 1d |
| localization | Used to localize the cart to the correct country. | 2w |
| logged_in | Identity logged-in hint. | 12w |
| login_with_shop_finalize | Used to facilitate login with Shop. | 5min |
| master_device_id | Permanent device identifier. | 1y |
| order | Used to allow access to the data of the order details page of the buyer. | 3w |
| pay_update_intent_id | Stores an ID of a Shop Pay billing agreement update intent, required for a callback after verifying a new Shop Pay payment instrument. | 20min |
| preview_theme | Used to indicate whether the theme is being previewed. | session |
| previous_checkout_one_token | Used to prefill checkout with the details from the previous checkout. | 1y |
| previous_checkout_token | Used to prefill checkout with the details from the previous checkout. | 1y |
| previous_step | Used in connection with checkout. | 1y |
| profile_preview_token | Used for previewing checkout extensibility. | 5min |
| receive-cookie-deprecation | A cookie specified by Google to identify certain Chrome browsers affected by the third-party cookie deprecation. More information about this cookie can be found here. | session |
| remember_me | Used to prefill checkout with the details from the previous checkout. | 1y |
| secure_customer_sig | Used to identify a user after they sign into a shop as a customer so they do not need to log in again. | 1y |
| shop_pay_accelerated | Indicates if a buyer is eligible for Shop Pay accelerated checkout. | 1y |
| shopify-editor-unconfirmed-settings | Stores changes merchant does in the editor to update the preview. | 16h |
| shopify_pay | Used to log in a buyer into Shop Pay when they come back to checkout on the same store. | 1y |
| shopify_pay_redirect | Used to accelerate the checkout process when the buyer has a Shop Pay account. | 1y |
| storefront_digest | Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected. | 1y |
| tracked_start_checkout | Used in connection with checkout. | 1y |
| user | Used in connection with Shop login. | 1y |
| user_cross_site | Used in connection with Shop login. | 1y |
| wpm-domain-test | Used to test Shopify's Web Pixel Manager with the domain to make sure everything is working correctly. | session |
Reporting and Analytics
| Name | Description | Duration |
|---|---|---|
| _landing_page | Capture the landing page of visitor when they come from other sites. | 2w |
| _orig_referrer | Allows merchant to identify where people are visiting them from. | 2w |
| _shopify_ga | Contains Google Analytics parameters that enable cross-domain analytics measurement to work. | session |
| _shopify_s | Used to identify a given browser session/shop combination. Duration is 30 minute rolling expiry of last use. | 30min |
| _shopify_sa_p | Capture the landing page of visitor when they come from other sites to support marketing analytics. | 30min |
| _shopify_sa_t | Capture the landing page of visitor when they come from other sites to support marketing analytics. | 30min |
| _shopify_y | Shopify analytics. | 1y |
| checkout_one_experiment | Used when a checkout is eligible to Checkout One and has been assigned to an experiment (control group or test group). | session |
| shop_analytics | Contains the required buyer information for analytics in Shop. | 1y |
| unique_interaction_id | Used for checkout metrics. | 10min |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.