Shipping Policy

1. Shipping Carrier Responsibility:
Once your order is handed over to the shipping carrier (such as USPS or UPS), any damages or issues that occur during transit become the carrier's responsibility. We cannot accept liability for any damage that may happen during shipping.

2. Damage Claims:
If you receive a damaged item, please file a claim directly with the shipping carrier. Provide them with all necessary details and documentation, including photos of the damaged packaging and items, to help expedite your claim. We are happy to assist you in this process as needed.

3. Shipping Delays:
While we strive to ensure timely delivery, we are not responsible for delays caused by the shipping carrier. Events like weather, traffic, or other unforeseen circumstances may affect delivery times. However, we will provide you with a tracking number to monitor your order's progress and estimated arrival.

4. Shipping Methods and Tracking:
We ship primarily through USPS Priority Mail or UPS, depending on the size and destination of the package. You will receive a tracking number once your order is shipped, allowing you to follow its status via the carrier’s website.

5. International Shipping:
For international orders, please note that customs fees, taxes, or import duties may apply upon delivery. These are determined by the destination country’s customs office and are the recipient’s responsibility. We recommend contacting your local customs office for information on any additional fees.

If you have any questions or need further clarification on our shipping policy, please don’t hesitate to reach out. We are always here to help and ensure a great customer service experience.